Responsible Gaming at 00bet
We are committed to keeping gambling fun, safe, and within your control. Our tools help you play responsibly — every session, every day.
This platform is strictly for players aged 21 and above. Underage gambling is prohibited and taken very seriously at 00bet.
Our Commitment to You
At 00bet, we believe gambling should always be a form of entertainment — never a way to earn income or escape personal difficulties. We have built our platform with a full suite of responsible gaming features because the well-being of our players in Bangladesh matters more than any deposit amount.
Whether you enjoy cricket betting on the BPL, spinning slots, or playing at our live casino tables, we encourage you to set personal limits before you start. Our tools are available to every registered player at any time, free of charge, and take effect quickly once applied.
Responsible Gaming Tools
Set daily, weekly, or monthly deposit caps to keep spending within your budget. Changes to lower limits take effect immediately.
Choose how long each gaming session lasts. Once your limit is reached, you will be automatically logged out for your protection.
Take a voluntary break of 1 week, 1 month, 6 months, or permanently exclude yourself from 00bet if you need a longer pause.
Receive on-screen reminders showing how long you have been playing and how much you have wagered in your current session.
Cap the total amount you can lose per day, week, or month. When you hit your limit, all betting and casino activity is paused automatically.
Our support team is available around the clock. Contact us at any time if gambling is affecting your daily life, relationships, or finances.
Understanding Deposit Limits
Deposit limits are one of the most effective ways to ensure you never spend more than you are comfortable with. At 00bet, you can configure limits for three separate periods:
- Daily limit — controls the maximum bKash, Nagad, or Rocket deposit you can make within a single calendar day.
- Weekly limit — resets every Monday at midnight BST (UTC+6), giving you a fresh allowance at the start of each week.
- Monthly limit — resets on the 1st of each calendar month and is ideal for players who budget on a monthly basis.
Time-Out and Cool-Off Periods
If you feel your gambling is becoming more frequent than you intended, a time-out period lets you step away without a permanent commitment. 00bet offers the following cool-off windows:
- 24-hour cool-off — a short pause when you simply need a day away from the platform.
- 7-day cool-off — gives you a full week to reset, reflect, and return only when you feel ready.
- 30-day cool-off — a month-long pause suitable for players who feel their habits need a more deliberate reset.
Self-Exclusion Programme
For players who feel gambling has become a serious issue, self-exclusion is a stronger, longer-term measure. Once activated, your 00bet account will be suspended and you will not be able to place bets, log in, or receive promotional communications for the chosen exclusion period — which can range from six months up to permanent exclusion. To request self-exclusion, contact our support team at [email protected] with your registered email address and the phrase 'Self-Exclusion Request'. Our team will process this within 24 hours and confirm by email. Please note: during a self-exclusion period, any new accounts you attempt to open will also be closed. We take this programme very seriously and do not make exceptions.
⚠️ Gambling is not a reliable way to make money. Every game at 00bet — including cricket betting, slots, and live casino — carries risk. Never gamble with money you cannot afford to lose, and never chase losses. If you feel gambling is taking over, please reach out to us at [email protected] immediately. You are not alone, and help is available.
Signs You May Need a Break
- You are spending more time or money on gambling than you originally planned.
- You borrow money or sell belongings to fund gambling activity.
- You feel anxious, irritable, or restless when you are not gambling.
- Gambling is affecting your relationships with family or colleagues at work.
- You try to hide your gambling activity from the people around you.
If one or more of these signs sounds familiar, we strongly encourage you to use our self-exclusion or cool-off tools, or reach out to our support team. Taking early action is always easier than addressing a more serious problem later.
Responsible Gaming: Common Questions
Can I set a deposit limit without contacting support?
Yes. Deposit limit controls are available directly in your 00bet account settings. Navigate to the responsible gaming section of your profile to set daily, weekly, or monthly limits. Reductions take effect immediately; increases have a 7-day cooling period before they are applied.
What happens when I activate self-exclusion?
Your account will be immediately suspended. You will not be able to log in, place bets, deposit funds, or receive promotional emails during the exclusion period. Any winnings accumulated before exclusion will be processed for withdrawal through your regular bKash or Nagad account. Please contact [email protected] to initiate the process.
Is responsible gaming support available in Bangladesh time zone?
Yes. Our support team operates 24 hours a day, 7 days a week, including Bangladesh public holidays. All times are handled in Bangladesh Standard Time (BST, UTC+6). You can reach us at [email protected] at any hour without delay.
Does 00bet verify player age to prevent underage gambling?
Yes. All new accounts go through age verification as part of the Know Your Customer (KYC) process. Players must confirm they are 21 years of age or older. 00bet reserves the right to request supporting documents such as a national ID card or passport at any time. Accounts found to belong to underage players are permanently closed and any associated funds are returned.
Get Help Now
Our responsible gaming support team is here around the clock. If you are concerned about your gambling habits, please do not wait — contact us immediately. All conversations are treated with complete confidentiality.
Play Responsibly, Play Longer
At 00bet, we genuinely care about every player's long-term enjoyment of our platform. Responsible gaming is not a legal checkbox for us — it is a core part of how we run our business and support the Bangladeshi community that trusts us. From Dhaka to Chittagong, from Sylhet to Khulna, our players deserve a platform that looks out for them.
We ask all players to treat gambling as one part of a balanced, enjoyable lifestyle. Set your limits, use the tools available, and remember that a game is always more enjoyable when played freely — not out of compulsion. If you ever need us, we are one message away at [email protected].
Explore 00bet Responsibly
Use our tools to stay in control, then enjoy cricket betting, slots, and live casino at your own pace. Play smart, play safe.